Unlock the full value of your data across your enterprise

Unlock the full value of your data across your enterprise

Unlock the full value of your data across your enterprise

with Indonesia's leading local experts in data and analytics cloud platforms
with Indonesia's leading local experts in data and analytics cloud platforms
with Indonesia's leading local experts in data and analytics cloud platforms

Your Growth, Our Mission

+65%

ROI Boost

2k+ Success Stories

Your Growth, Our Mission

+65%

ROI Boost

2k+ Success Stories

Your Growth, Our Mission

+65%

ROI Boost

2k+ Success Stories

Midpoint helps leading enterprises in Indonesia unlock the power of their data. We deliver end-to-end data, AI, and personalization solutions in the Salesforce technology stack with a focus on rapid implementation, cost efficiency, and dedicated local support to ensure you achieve faster time-to-value.

Midpoint helps leading enterprises in Indonesia unlock the power of their data. We deliver end-to-end data, AI, and personalization solutions in the Salesforce technology stack with a focus on rapid implementation, cost efficiency, and dedicated local support to ensure you achieve faster time-to-value.

What we Do

Our dedicated team in Indonesia delivers tailored solutions across Salesforce Data Cloud, Sales Cloud, Service Cloud, Loyalty Cloud, AI-driven analytics, and measurement platforms like Mixpanel. We go beyond product deployment to offer expert consulting, seamless integration, comprehensive training, and ongoing support.
Our goal is to empower Indonesian businesses with data and AI-driven growth, ensuring regulatory
compliance and rapid time-to-value.

Our services are designed to address the full lifecycle of your data and AI initiatives, from strategy to optimization.
Consulting and Advisory Services

We start with a deep understanding of your business needs. Our experts conduct assessments, roadmap planning, and solution design to align data strategies with your goals. Whether you're exploring Salesforce Data Cloud for unified customer insights or Mixpanel for advanced analytics, we provide industry-specific guidance tailored to sectors like telecommunications, retail, banking, and e-commerce in Indonesia

Implementation and Customization

End-to-end, onshore delivery:
Connect: Integrate CRM, ERP, and external APIs into a real-time, Indonesia-ready data foundation.
Harmonize: Clean, map, and transform data for accurate, consistent, silo-free insights.
Govern: Implement access controls, audits, and compliance aligned with Indonesian data privacy laws.

Tailored to your workflows — improve win rates by 20–30% with our local model.

Activation and Analytics Services

Turn your data into action with our AI-driven activation services:
Activating Insights: Implementing AI-powered predictive modeling, automation, and personalized engagements using Salesforce Data Cloud and Mixpanel to enhance customer experiences and drive business decisions.
Sharing Data Securely: Facilitating collaborative, AI-enabled data ecosystems for teams and partners, with secure sharing tools that promote innovation while maintaining compliance and security.

We also offer analytics and AI consulting to measure ROI and continuously refine strategies.

Managed Services and Support

Post-implementation, we provide ongoing managed services, including monitoring, maintenance, and 24/7 support from our Indonesia-based team. This ensures scalability, high availability, and continuous optimization, with options for balanced mixes of implementation and recurring contracts.

Training and Change Management

To maximize adoption, we deliver tailored training programs, certification support, and change management strategies, empowering your teams to leverage these platforms effectively.

Our fully localized approach differentiates us from global players. Whether starting with Salesforce core services or advancing to Loyalty Cloud and Mixpanel, we partner closely to accelerate your digital transformation.

Personalized Experiences Powered by Data & AI:

Use customer data and intelligence to deliver relevant, timely experiences across channels. Build a unified customer profile by integrating CRM, behavioral, and transactional data, apply analytics, segmentation, and AI-driven intent prediction to identify high-value cohorts, and orchestrate personalized content, offers, and journeys with real-time decisioning and A/B testing. Continuously measure lift (conversion, retention, AOV) and refine AI models to increase engagement and ROI — all while enforcing data privacy and local compliance.

Consulting and Advisory Services

We start with a deep understanding of your business needs. Our experts conduct assessments, roadmap planning, and solution design to align data strategies with your goals. Whether you're exploring Salesforce Data Cloud for unified customer insights or Mixpanel for advanced analytics, we provide industry-specific guidance tailored to sectors like telecommunications, retail, banking, and e-commerce in Indonesia

Implementation and Customization

End-to-end, onshore delivery:
Connect: Integrate CRM, ERP, and external APIs into a real-time, Indonesia-ready data foundation.
Harmonize: Clean, map, and transform data for accurate, consistent, silo-free insights.
Govern: Implement access controls, audits, and compliance aligned with Indonesian data privacy laws.

Tailored to your workflows — improve win rates by 20–30% with our local model.

Activation and Analytics Services

Turn your data into action with our AI-driven activation services:
Activating Insights: Implementing AI-powered predictive modeling, automation, and personalized engagements using Salesforce Data Cloud and Mixpanel to enhance customer experiences and drive business decisions.
Sharing Data Securely: Facilitating collaborative, AI-enabled data ecosystems for teams and partners, with secure sharing tools that promote innovation while maintaining compliance and security.

We also offer analytics and AI consulting to measure ROI and continuously refine strategies.

Managed Services and Support

Post-implementation, we provide ongoing managed services, including monitoring, maintenance, and 24/7 support from our Indonesia-based team. This ensures scalability, high availability, and continuous optimization, with options for balanced mixes of implementation and recurring contracts.

Training and Change Management

To maximize adoption, we deliver tailored training programs, certification support, and change management strategies, empowering your teams to leverage these platforms effectively.

Our fully localized approach differentiates us from global players. Whether starting with Salesforce core services or advancing to Loyalty Cloud and Mixpanel, we partner closely to accelerate your digital transformation.

Personalized Experiences Powered by Data & AI:

Use customer data and intelligence to deliver relevant, timely experiences across channels. Build a unified customer profile by integrating CRM, behavioral, and transactional data, apply analytics, segmentation, and AI-driven intent prediction to identify high-value cohorts, and orchestrate personalized content, offers, and journeys with real-time decisioning and A/B testing. Continuously measure lift (conversion, retention, AOV) and refine AI models to increase engagement and ROI — all while enforcing data privacy and local compliance.

What we Do

Our dedicated team in Indonesia delivers tailored solutions across Salesforce Data Cloud, Sales Cloud, Service Cloud, Loyalty Cloud, AI-driven analytics, and measurement platforms like Mixpanel. We go beyond product deployment to offer expert consulting, seamless integration, comprehensive training, and ongoing support.
Our goal is to empower Indonesian businesses with data and AI-driven growth, ensuring regulatory
compliance and rapid time-to-value.

Our services are designed to address the full lifecycle of your data and AI initiatives, from strategy to optimization.
Consulting and Advisory Services

We start with a deep understanding of your business needs. Our experts conduct assessments, roadmap planning, and solution design to align data strategies with your goals. Whether you're exploring Salesforce Data Cloud for unified customer insights or Mixpanel for advanced analytics, we provide industry-specific guidance tailored to sectors like telecommunications, retail, banking, and e-commerce in Indonesia

Implementation and Customization

End-to-end, onshore delivery:
Connect: Integrate CRM, ERP, and external APIs into a real-time, Indonesia-ready data foundation.
Harmonize: Clean, map, and transform data for accurate, consistent, silo-free insights.
Govern: Implement access controls, audits, and compliance aligned with Indonesian data privacy laws.

Tailored to your workflows — improve win rates by 20–30% with our local model.

Activation and Analytics Services

Turn your data into action with our AI-driven activation services:
Activating Insights: Implementing AI-powered predictive modeling, automation, and personalized engagements using Salesforce Data Cloud and Mixpanel to enhance customer experiences and drive business decisions.
Sharing Data Securely: Facilitating collaborative, AI-enabled data ecosystems for teams and partners, with secure sharing tools that promote innovation while maintaining compliance and security.

We also offer analytics and AI consulting to measure ROI and continuously refine strategies.

Managed Services and Support

Post-implementation, we provide ongoing managed services, including monitoring, maintenance, and 24/7 support from our Indonesia-based team. This ensures scalability, high availability, and continuous optimization, with options for balanced mixes of implementation and recurring contracts.

Training and Change Management

To maximize adoption, we deliver tailored training programs, certification support, and change management strategies, empowering your teams to leverage these platforms effectively.

Our fully localized approach differentiates us from global players. Whether starting with Salesforce core services or advancing to Loyalty Cloud and Mixpanel, we partner closely to accelerate your digital transformation.

Personalized Experiences Powered by Data & AI:

Use customer data and intelligence to deliver relevant, timely experiences across channels. Build a unified customer profile by integrating CRM, behavioral, and transactional data, apply analytics, segmentation, and AI-driven intent prediction to identify high-value cohorts, and orchestrate personalized content, offers, and journeys with real-time decisioning and A/B testing. Continuously measure lift (conversion, retention, AOV) and refine AI models to increase engagement and ROI — all while enforcing data privacy and local compliance.

Consulting and Advisory Services

We start with a deep understanding of your business needs. Our experts conduct assessments, roadmap planning, and solution design to align data strategies with your goals. Whether you're exploring Salesforce Data Cloud for unified customer insights or Mixpanel for advanced analytics, we provide industry-specific guidance tailored to sectors like telecommunications, retail, banking, and e-commerce in Indonesia

Implementation and Customization

End-to-end, onshore delivery:
Connect: Integrate CRM, ERP, and external APIs into a real-time, Indonesia-ready data foundation.
Harmonize: Clean, map, and transform data for accurate, consistent, silo-free insights.
Govern: Implement access controls, audits, and compliance aligned with Indonesian data privacy laws.

Tailored to your workflows — improve win rates by 20–30% with our local model.

Activation and Analytics Services

Turn your data into action with our AI-driven activation services:
Activating Insights: Implementing AI-powered predictive modeling, automation, and personalized engagements using Salesforce Data Cloud and Mixpanel to enhance customer experiences and drive business decisions.
Sharing Data Securely: Facilitating collaborative, AI-enabled data ecosystems for teams and partners, with secure sharing tools that promote innovation while maintaining compliance and security.

We also offer analytics and AI consulting to measure ROI and continuously refine strategies.

Managed Services and Support

Post-implementation, we provide ongoing managed services, including monitoring, maintenance, and 24/7 support from our Indonesia-based team. This ensures scalability, high availability, and continuous optimization, with options for balanced mixes of implementation and recurring contracts.

Training and Change Management

To maximize adoption, we deliver tailored training programs, certification support, and change management strategies, empowering your teams to leverage these platforms effectively.

Our fully localized approach differentiates us from global players. Whether starting with Salesforce core services or advancing to Loyalty Cloud and Mixpanel, we partner closely to accelerate your digital transformation.

Personalized Experiences Powered by Data & AI:

Use customer data and intelligence to deliver relevant, timely experiences across channels. Build a unified customer profile by integrating CRM, behavioral, and transactional data, apply analytics, segmentation, and AI-driven intent prediction to identify high-value cohorts, and orchestrate personalized content, offers, and journeys with real-time decisioning and A/B testing. Continuously measure lift (conversion, retention, AOV) and refine AI models to increase engagement and ROI — all while enforcing data privacy and local compliance.

What we Do

Our dedicated team in Indonesia delivers tailored solutions across Salesforce Data Cloud, Sales Cloud, Service Cloud, Loyalty Cloud, AI-driven analytics, and measurement platforms like Mixpanel.
We go beyond product deployment to offer expert consulting, seamless integration, comprehensive training,
and ongoing support.
Our goal is to empower Indonesian businesses with data and AI-driven growth, ensuring regulatory
compliance and rapid time-to-value.

Our services are designed to address the full lifecycle of your data and AI initiatives, from strategy to optimization.
Consulting and Advisory Services

We start with a deep understanding of your business needs. Our experts conduct assessments, roadmap planning, and solution design to align data strategies with your goals. Whether you're exploring Salesforce Data Cloud for unified customer insights or Mixpanel for advanced analytics, we provide industry-specific guidance tailored to sectors like telecommunications, retail, banking, and e-commerce in Indonesia

Implementation and Customization

End-to-end, onshore delivery:
Connect: Integrate CRM, ERP, and external APIs into a real-time, Indonesia-ready data foundation.
Harmonize: Clean, map, and transform data for accurate, consistent, silo-free insights.
Govern: Implement access controls, audits, and compliance aligned with Indonesian data privacy laws.

Tailored to your workflows — improve win rates by 20–30% with our local model.

Activation and Analytics Services

Turn your data into action with our AI-driven activation services:
Activating Insights: Implementing AI-powered predictive modeling, automation, and personalized engagements using Salesforce Data Cloud and Mixpanel to enhance customer experiences and drive business decisions.
Sharing Data Securely: Facilitating collaborative, AI-enabled data ecosystems for teams and partners, with secure sharing tools that promote innovation while maintaining compliance and security.

We also offer analytics and AI consulting to measure ROI and continuously refine strategies.

Managed Services and Support

Post-implementation, we provide ongoing managed services, including monitoring, maintenance, and 24/7 support from our Indonesia-based team. This ensures scalability, high availability, and continuous optimization, with options for balanced mixes of implementation and recurring contracts.

Training and Change Management

To maximize adoption, we deliver tailored training programs, certification support, and change management strategies, empowering your teams to leverage these platforms effectively.

Our fully localized approach differentiates us from global players. Whether starting with Salesforce core services or advancing to Loyalty Cloud and Mixpanel, we partner closely to accelerate your digital transformation.

Personalized Experiences Powered by Data & AI:

Use customer data and intelligence to deliver relevant, timely experiences across channels. Build a unified customer profile by integrating CRM, behavioral, and transactional data, apply analytics, segmentation, and AI-driven intent prediction to identify high-value cohorts, and orchestrate personalized content, offers, and journeys with real-time decisioning and A/B testing. Continuously measure lift (conversion, retention, AOV) and refine AI models to increase engagement and ROI — all while enforcing data privacy and local compliance.

Consulting and Advisory Services

We start with a deep understanding of your business needs. Our experts conduct assessments, roadmap planning, and solution design to align data strategies with your goals. Whether you're exploring Salesforce Data Cloud for unified customer insights or Mixpanel for advanced analytics, we provide industry-specific guidance tailored to sectors like telecommunications, retail, banking, and e-commerce in Indonesia

Implementation and Customization

End-to-end, onshore delivery:
Connect: Integrate CRM, ERP, and external APIs into a real-time, Indonesia-ready data foundation.
Harmonize: Clean, map, and transform data for accurate, consistent, silo-free insights.
Govern: Implement access controls, audits, and compliance aligned with Indonesian data privacy laws.

Tailored to your workflows — improve win rates by 20–30% with our local model.

Activation and Analytics Services

Turn your data into action with our AI-driven activation services:
Activating Insights: Implementing AI-powered predictive modeling, automation, and personalized engagements using Salesforce Data Cloud and Mixpanel to enhance customer experiences and drive business decisions.
Sharing Data Securely: Facilitating collaborative, AI-enabled data ecosystems for teams and partners, with secure sharing tools that promote innovation while maintaining compliance and security.

We also offer analytics and AI consulting to measure ROI and continuously refine strategies.

Managed Services and Support

Post-implementation, we provide ongoing managed services, including monitoring, maintenance, and 24/7 support from our Indonesia-based team. This ensures scalability, high availability, and continuous optimization, with options for balanced mixes of implementation and recurring contracts.

Training and Change Management

To maximize adoption, we deliver tailored training programs, certification support, and change management strategies, empowering your teams to leverage these platforms effectively.

Our fully localized approach differentiates us from global players. Whether starting with Salesforce core services or advancing to Loyalty Cloud and Mixpanel, we partner closely to accelerate your digital transformation.

Personalized Experiences Powered by Data & AI:

Use customer data and intelligence to deliver relevant, timely experiences across channels. Build a unified customer profile by integrating CRM, behavioral, and transactional data, apply analytics, segmentation, and AI-driven intent prediction to identify high-value cohorts, and orchestrate personalized content, offers, and journeys with real-time decisioning and A/B testing. Continuously measure lift (conversion, retention, AOV) and refine AI models to increase engagement and ROI — all while enforcing data privacy and local compliance.

What we Do

Our dedicated team in Indonesia delivers tailored solutions across Salesforce Data Cloud, Sales Cloud, Service Cloud, Loyalty Cloud, AI-driven analytics, and measurement platforms like Mixpanel. We go beyond product deployment to offer expert consulting, seamless integration, comprehensive training, and ongoing support.
Our goal is to empower Indonesian businesses with data and AI-driven growth, ensuring regulatory
compliance and rapid time-to-value.

Our services are designed to address the full lifecycle of your data and AI initiatives, from strategy to optimization.
Implementation and Customization

End-to-end, onshore delivery:
Connect: Integrate CRM, ERP, and external APIs into a real-time, Indonesia-ready data foundation.
Harmonize: Clean, map, and transform data for accurate, consistent, silo-free insights.
Govern: Implement access controls, audits, and compliance aligned with Indonesian data privacy laws.

Tailored to your workflows — improve win rates by 20–30% with our local model.

Implementation and Customization

End-to-end, onshore delivery:
Connect: Integrate CRM, ERP, and external APIs into a real-time, Indonesia-ready data foundation.
Harmonize: Clean, map, and transform data for accurate, consistent, silo-free insights.
Govern: Implement access controls, audits, and compliance aligned with Indonesian data privacy laws.

Tailored to your workflows — improve win rates by 20–30% with our local model.

Activation and Analytics Services

Turn your data into action with our AI-driven activation services:
Activating Insights: Implementing AI-powered predictive modeling, automation, and personalized engagements using Salesforce Data Cloud and Mixpanel to enhance customer experiences and drive business decisions.
Sharing Data Securely: Facilitating collaborative, AI-enabled data ecosystems for teams and partners, with secure sharing tools that promote innovation while maintaining compliance and security.

We also offer analytics and AI consulting to measure ROI and continuously refine strategies.

Activation and Analytics Services

Turn your data into action with our AI-driven activation services:
Activating Insights: Implementing AI-powered predictive modeling, automation, and personalized engagements using Salesforce Data Cloud and Mixpanel to enhance customer experiences and drive business decisions.
Sharing Data Securely: Facilitating collaborative, AI-enabled data ecosystems for teams and partners, with secure sharing tools that promote innovation while maintaining compliance and security.

We also offer analytics and AI consulting to measure ROI and continuously refine strategies.

Consulting and Advisory Services

We start with a deep understanding of your business needs. Our experts conduct assessments, roadmap planning, and solution design to align data strategies with your goals. Whether you're exploring Salesforce Data Cloud for unified customer insights or Mixpanel for advanced analytics, we provide industry-specific guidance tailored to sectors like telecommunications, retail, banking, and e-commerce in Indonesia

We also offer analytics and AI consulting to measure ROI and continuously refine strategies.

Consulting and Advisory Services

We start with a deep understanding of your business needs. Our experts conduct assessments, roadmap planning, and solution design to align data strategies with your goals. Whether you're exploring Salesforce Data Cloud for unified customer insights or Mixpanel for advanced analytics, we provide industry-specific guidance tailored to sectors like telecommunications, retail, banking, and e-commerce in Indonesia

We also offer analytics and AI consulting to measure ROI and continuously refine strategies.

Managed Services and Support

Post-implementation, we provide ongoing managed services, including monitoring, maintenance, and 24/7 support from our Indonesia-based team. This ensures scalability, high availability, and continuous optimization, with options for balanced mixes of implementation and recurring contracts.

Managed Services and Support

Post-implementation, we provide ongoing managed services, including monitoring, maintenance, and 24/7 support from our Indonesia-based team. This ensures scalability, high availability, and continuous optimization, with options for balanced mixes of implementation and recurring contracts.

Training and Change Management

To maximize adoption, we deliver tailored training programs, certification support, and change management strategies, empowering your teams to leverage these platforms effectively.

Our fully localized approach differentiates us from global players. Whether starting with Salesforce core services or advancing to Loyalty Cloud and Mixpanel, we partner closely to accelerate your digital transformation.

Training and Change Management

To maximize adoption, we deliver tailored training programs, certification support, and change management strategies, empowering your teams to leverage these platforms effectively.

Our fully localized approach differentiates us from global players. Whether starting with Salesforce core services or advancing to Loyalty Cloud and Mixpanel, we partner closely to accelerate your digital transformation.

Personalized Experiences Powered by Data & AI:

Use customer data and intelligence to deliver relevant, timely experiences across channels. Build a unified customer profile by integrating CRM, behavioral, and transactional data, apply analytics, segmentation, and AI-driven intent prediction to identify high-value cohorts, and orchestrate personalized content, offers, and journeys with real-time decisioning and A/B testing. Continuously measure lift (conversion, retention, AOV) and refine AI models to increase engagement and ROI — all while enforcing data privacy and local compliance.

Personalized Experiences Powered by Data & AI:

Use customer data and intelligence to deliver relevant, timely experiences across channels. Build a unified customer profile by integrating CRM, behavioral, and transactional data, apply analytics, segmentation, and AI-driven intent prediction to identify high-value cohorts, and orchestrate personalized content, offers, and journeys with real-time decisioning and A/B testing. Continuously measure lift (conversion, retention, AOV) and refine AI models to increase engagement and ROI — all while enforcing data privacy and local compliance.

Growth-Driven

KPI-focused for real growth.

Growth-Driven

KPI-focused for real growth.

10+ Years of Experience

10+ Years of Experience

Growth-Driven

KPI-focused for real growth.

10+ Years of Experience

Our Team Experience

Our Team Experience

Our clients’ words reflect our commitment to excellence.

Our clients’ words reflect our commitment to excellence.

  • Telco
  • Banking
  • Travel, Tourism & Tech
  • Media
  • Telco
  • Banking
  • Travel, Tourism & Tech
  • Media

Partners

Partners

We collaborate with world-class technology leaders to bring the best data and analytics solutions to Indonesia. Our key partners include:

Ready to elevate your brand and unlock new growth?

With years of experience, we’ve helped businesses generate millions partner with us to scale confidently.

Ready to elevate your brand and unlock new growth?

With years of experience, we’ve helped businesses generate millions partner with us to scale confidently.

Ready to elevate your brand and unlock new growth?

With years of experience, we’ve helped businesses generate millions partner with us to scale confidently.

Stay Connected & Informed

Ready to unlock your data's potential? Reach out to Midpoint today for a consultation.

Info@midpoint.id

Address:

PT Midpoint Teknologi Global,

Lantai 5, Gedung Tifa, Jalan Kuningan Barat 1 Nomor 36, Kuningan Barat, Mampang Prapatan, Jakarta Selatan. 12710

Copyright © 2025 midpoint. All rights reserved.

Stay Connected & Informed

Ready to unlock your data's potential? Reach out to Midpoint today for a consultation.

Info@midpoint.id

Address:

PT Midpoint Teknologi Global,

Lantai 5, Gedung Tifa, Jalan Kuningan Barat 1 Nomor 36, Kuningan Barat, Mampang Prapatan, Jakarta Selatan. 12710

Copyright © 2025 midpoint. All rights reserved.

Stay Connected & Informed

Ready to unlock your data's potential? Reach out to Midpoint today for a consultation.

Info@midpoint.id

Address:

PT Midpoint Teknologi Global,

Lantai 5, Gedung Tifa, Jalan Kuningan Barat 1 Nomor 36, Kuningan Barat, Mampang Prapatan, Jakarta Selatan. 12710

Copyright © 2025 midpoint. All rights reserved.